Client Support
We're committed to ensuring your project maintains its excellence long after completion. Explore our warranty coverage, maintenance packages, and support options.
Warranty Coverage
We stand behind our work with comprehensive warranty coverage on all completed projects. Our commitment extends beyond installation to ensure long-term performance and client satisfaction.
Standard Warranty
- ✓2-year workmanship warranty on all installations
- ✓5-year material warranty on structural components
- ✓Sealant warranty coverage (varies by product)
- ✓Extended warranties available upon request
What's Covered
- • Installation workmanship
- • Material defects
- • Structural failures
- • Manufacturing defects
- • Weather-related damage (where applicable)
How to File a Claim
- 1. Contact our support team with photos
- 2. Schedule an inspection
- 3. We'll assess and provide a solution
- 4. Repairs completed with warranty
Maintenance Packages
Keep your facilities in peak condition with our tailored maintenance packages designed for different project sizes and requirements.
Basic Maintenance
Custom Quote
- ✓Monthly inspections
- ✓Cleaning and minor repairs
- ✓Documentation and reports
- ✓Emergency response (48-hour)
Standard Maintenance
Custom Quote
- ✓Quarterly inspections
- ✓Preventive maintenance
- ✓Sealed glass cleaning
- ✓Sealant replacement
- ✓Emergency response (24-hour)
Premium Maintenance
Custom Quote
- ✓Monthly inspections
- ✓Comprehensive maintenance
- ✓Advanced cleaning services
- ✓Hardware replacement
- ✓Priority emergency response
- ✓Annual performance report
Submit a Support Request
Have questions about your project? Need maintenance assistance? Our support team is ready to help. Contact us through our dedicated support form.
Submit Support RequestSupport Availability
Contact Information
Email: support@interprojectltd.com
Phone: +880 XXXX-XXXXXX
Office: Dhaka, Bangladesh
Frequently Asked Questions
Find answers to common questions about our services, warranty, and maintenance options.
How long is the warranty coverage?+
We offer 2-year workmanship warranty and 5-year material warranty on structural components. Extended warranties are available.
What happens if something breaks during the warranty period?+
Contact our support team with photos of the issue. We'll schedule an inspection and provide repairs covered under warranty.
Can I customize a maintenance package?+
Absolutely! We can tailor maintenance packages to your specific needs. Contact us for a custom quote.
Is emergency support available outside business hours?+
Yes, we provide 24/7 emergency support for urgent issues. Call our emergency hotline for immediate assistance.
Need Assistance?
Our dedicated support team is here to help. Reach out with any questions about your project.