FAQ’s

FAQ’s2025-04-29T11:35:41+00:00

WELCOME TO CORPORATE FAQ

Here Is The Most Frequently Asked Questions.

Welcome to our FAQ page! Here, you’ll find answers to common questions about our services, process, pricing, and more. If you need further assistance, feel free to contact us directly – we’re happy to help with any inquiries or project-specific concerns.

What are your business hours?2025-03-11T09:55:40+00:00

🕒 Saturday – Thursday: 9:00 AM – 6:00 PM
🕒 Friday: Closed

 

How can I contact you?2025-03-11T09:55:08+00:00

📞 Phone: [Your Contact Number] 
📧 Email: [Your Email Address] 
🌍 Website: [Your Website Link] 

Can you ship products internationally?2025-03-11T09:54:30+00:00

Yes, we offer international shipping for bulk orders. Contact us for details on customs, freight costs, and lead times. 

Do you offer delivery services?2025-03-11T09:53:53+00:00

Yes, we provide nationwide delivery. Delivery fees depend on the location and project size. 

Do you require an advance payment?2025-03-11T09:52:49+00:00

Yes, we typically require a 30-50% advance payment before starting fabrication. The balance is due upon delivery or completion. 

What payment methods do you accept?2025-03-11T09:49:53+00:00

We accept: 
💳 Bank Transfers 
💰 Cash Payments 
📄 Letter of Credit (L/C) for large projects 

Do you provide after-sales support and maintenance?2025-03-11T09:48:58+00:00

Yes, we offer ongoing maintenance services, including cleaning, repairs, and inspections for curtain walls, aluminum frames, and glass installations. 

What should I do if I have an issue with my product?2025-03-11T09:48:26+00:00

If you experience any issues, contact our customer support team via phone or email, and we will assist you with repairs, replacements, or maintenance. 

Do you provide a warranty on your products?2025-03-11T09:47:34+00:00

Yes, we offer: 
✅ 1-5 years warranty on aluminum frames & structural elements 
✅ 1-2 years warranty on glass & finishes 
✅ Installation warranty based on project size 

Do you provide energy-efficient and eco-friendly solutions?2025-03-11T09:46:16+00:00

Yes! We offer low-emissivity (Low-E) glassdouble-glazed options, and thermal break aluminum systems to improve energy efficiency and reduce cooling costs.

 

What glass types do you offer?2025-03-11T09:45:16+00:00

We provide: 
🔹 Tempered glass (safety glass) 
🔹 Laminated glass (soundproof & UV-resistant) 
🔹 Frosted glass (privacy solutions) 
🔹 Toughened glass (high strength) 
🔹 Reflective & tinted glass (energy-efficient) 

What types of aluminum do you use?2025-03-11T09:43:39+00:00

We use high-quality aluminum alloys, including: 
✅ 6061 & 6063 Aluminum (ideal for structural applications) 
✅ Powder-coated & anodized aluminum for corrosion resistance 
✅ Glass-infused aluminum for modern facades 

Do you provide project tracking updates?2025-03-11T09:42:30+00:00

Yes! We keep clients updated throughout the project via email, phone, or our customer portal (if applicable). 

Can I modify my order after approval?2025-03-11T09:40:55+00:00

Yes, but modifications after approval may affect pricing and delivery time. We recommend finalizing all design details before production begins. 

How long does it take to complete a project?2025-03-11T09:39:25+00:00

Project timelines vary depending on size and complexity. Small projects may take a few days to a week, while large projects can take several weeks or months. We provide estimated timelines in our project proposals. 

What is your order process?2025-03-11T09:38:38+00:00

 Request a Quote – Contact us with your project details. 
2️⃣ Consultation – Our team will discuss your requirements and provide expert guidance. 
3️⃣ Design & Approval – We create detailed AutoCAD drawings for approval. 
4️⃣ Fabrication – Our factory manufactures the required components. 
5️⃣ Delivery & Installation – We deliver and install the materials on-site. 

Do you charge for site visits?2025-03-11T09:35:49+00:00

Initial consultations and site visits are usually free for large-scale projects. For small projects, a site visit fee may apply, which will be adjusted in the final project cost if you proceed with us. 

Do you offer bulk discounts?2025-03-11T09:24:58+00:00

Yes, we offer special pricing for bulk orders and long-term contracts. Contact us to discuss discounts for large projects. 

What factors affect the cost of aluminum fabrication?2025-03-11T09:23:53+00:00

The cost depends on: 
🔸 Material type & thickness 
🔸 Design complexity 
🔸 Quantity & size of the order 
🔸 Installation requirements 
🔸 Customization & special finishes 

How can I get a price estimate for my project?2025-03-11T09:34:10+00:00

You can request a free quote by contacting us via:
📞 Phone: [Your Contact Number]
📧 Email: [Your Email Address]
📝 Online Quote Form: [Your Website Link]

Simply provide details about your project, including dimensions, material preferences, and design requirements, and our team will get back to you with an estimate.

Do you handle both small and large projects?2025-03-11T09:22:24+00:00

Yes! We work on projects of all sizes, from small-scale home renovations to large commercial and industrial projects. 

Do you offer installation services?2025-03-11T09:21:22+00:00

Yes, we provide end-to-end solutions, including design, fabrication, delivery, and installation. Our team of professionals ensures precise and safe installation for all projects. 

Do you provide customized aluminum fabrication?2025-03-11T09:20:16+00:00

Yes! We specialize in customized aluminum and metal fabrication based on your specific project needs. Our engineers and designers work closely with clients to create tailor-made solutions for architectural and structural projects. 

What services do you offer?2025-03-11T09:18:57+00:00

We offer a wide range of aluminum and glass solutions, including: 
🔹 Curtain wall systems (unitized & stick systems) 
🔹 Aluminum doors & windows (sliding, casement, bi-fold) 
🔹 Structural glazing & glass facades 
🔹 Aluminum partitions & office cubicles 
🔹 Glass balustrades & railings 
🔹 High-rise building maintenance & cleaning 
🔹 Custom aluminum fabrication & CNC cutting 

What industries do you serve?2025-03-11T09:14:09+00:00

We provide aluminum fabrication and glass solutions for: 
✅ High-rise commercial buildings 
✅ Residential projects 
✅ Industrial facilities 
✅ shopping malls and retail stores 
✅ Government and institutional buildings 

Where is your company located?2025-03-11T08:48:17+00:00

Our office and factory are located at: 
📍 House # 694, L-4, Road # 9, Mirpur DOHS, Dhaka – 1216, Bangladesh 

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